1. Overall, how satisfied or dissatisfied are you with our performance regarding your recent Service & Repair?Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied

2. Which of the following attributes would use to describe working with PROTEM SAS? Reliable Responsive Professional Convenient Good Value Unreliable Slow Response Time Unprofessional Disorganized Overpriced

3. Which of the following attributes would use to describe the PROTEM SAS Service Technician that performed your recent Service & Repair? On-Time Knowledgeable Professional Late Timely Resolution Friendly Slow Response Time Unprofessional Rude Poor Knowledge

Additional Comments

4. Please rate the PROTEM SAS Service Technician‘s Overall Preparedness and Presentation?Very well prepared, Great PresentationSomewhat prepared, Good PresentationNot well prepared, Poor Presentation

5. Did the PROTEM SAS Service Technician provide you with a detailed explanation of the Service Performed and Resolution?YesNo

6. How long have you been a customer of PROTEM SAS?This is my first purchaseSix months to a year3 or more yearsLess than six months1-2 yearsI haven´t made a purchase yet

7. How likely are you to call up PROTEM SAS for Service & Repair again?Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likely

8. How likely is it that you would recommend this company to a friend or colleague?Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likely

Ask us about our refferal program! Note YES in the box below with your name and contact email if you want more information

9. Do you have any other comments, questions, or concerns?

10. PROTEM SAS Service Technician‘s Name

11. Your Practice‘s PROTEM SAS Account Number

12. Your Contact Name and Email

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